Privacy Policy

1. Introduction

Fine Content Ltd ("we", "our", "us") is committed to protecting your privacy. This policy explains how we collect, use, and protect your information when you use our website and services.

2. Information We Collect

Information you provide:

• Contact details (name, email, phone number)
• Company information
• Communication preferences
• Service usage data

Information collected automatically:

• IP addresses
• Browser information
• Cookies and similar technologies
• Usage patterns

3. How We Use Your Information

We use your information to:

• Provide and improve our services
• Communicate with you about our services
• Comply with legal obligations
• Protect against fraud and abuse
• Analyze service usage for improvements

4. Legal Basis for Processing

We process personal data based on:

• Consent (where you have given clear consent)
• Contract (necessary for service provision)
• Legal obligations (required by law)
• Legitimate interests (business operations)

5. Data Sharing

We do not sell your personal data. We may share information with:

• Service providers who assist our operations
• Legal authorities when required by law
• Business partners with your consent
• Advisors bound by confidentiality

6. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• Encryption in transit and at rest
• Access controls and authentication
• Regular security assessments
• Staff training on data protection

7. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law. Typical retention periods:

• Customer data: Duration of relationship plus 7 years
• Marketing data: Until consent withdrawn
• Website analytics: 26 months

8. Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure ("right to be forgotten")
• Restrict processing
• Data portability
• Object to processing
• Withdraw consent

9. Cookies

We use cookies to improve your experience. See our Cookie Policy for details.

10. International Transfers

We primarily process data in the UK. Any international transfers will be protected by appropriate safeguards.

11. Changes to This Policy

We may update this policy periodically. We will notify you of significant changes.

12. Contact Information

13. Supervisory Authority

You have the right to lodge a complaint with the Information Commissioner's Office (ICO):